Nicole Besancon

5.0/5

Amherst, NY — September 2026

“We’re so glad we worked with Nicole Besancon on our home purchase in Amherst. We were relocating from California to Western New York, so this was much more than just finding a house, it was a major change for our entire family. Nicole’s knowledge of the area, patience, and guidance made the process feel much more manageable. Having someone local we could trust while coordinating a move across the country meant a lot to us. She was approachable, easy to communicate with, and took the time to help us feel comfortable along the way. We really appreciate everything Nicole put into helping us with this next chapter. If you’re looking for a realtor in the Buffalo area, especially if you’re moving from out of state, we highly recommend her. Thank you, Nicole!”

Cory W

Google review

5.0/5

Amherst, NY — September 2026

“I recently bought a house with Nicole Besancon from the House Hoffman Team. It was an excellent experience. I felt like they really listened to what I wanted and were immediately ready to help me find it. They were very responsive and the transaction was a breeze.”

Cody F

Google review

5.0/5

Amherst, NY — August 2026

“Moving across the country and buying a home remotely could have been incredibly stressful, but working with Nicole Besancon has made the entire process feel manageable. She has been communicative, professional, accommodating, and supportive every step of the way, even coordinating virtual tours with us (and my parents joining!) when we couldn't be there ourselves. She is approachable, friendly, and exceptionally knowledgeable. Her expertise in Buffalo and New York real estate has been invaluable, from helping us understand local laws and regulations to pointing out details in homes that we never would have noticed on our own. Time and time again, I've been impressed by her ability to identify potential issues, offer thoughtful guidance, and confidently navigate the complexities of the home-buying process. What stands out most is that she genuinely cares about helping her clients make the right decision. We couldn't imagine going through this cross-country move without her expertise and support, and I would wholeheartedly recommend her to anyone looking to buy or sell a home in the area.”

Chelsea W

Google review

5.0/5

Williamsville, NY — May 2026

“I cannot put into words how grateful my family is for everything that Nicole did for us. I've bought homes before and had stressful, drawn out experiences. Going into this purchase I expected the same. What we actually got was the opposite. It was smooth, enjoyable and ultimately solidified my family’s future in our community and provided a comfortable, happy existence here. Nicole began by sharing updates almost daily of what was available in the area we were interested in. She provided showings to us at any time that was convenient for us and pointed out potential issues in the homes we were viewing to guarantee we weren't investing in something we couldn't handle. This was the direct opposite of what I had experienced in the past and was a very pleasant surprise. She was more than willing to show us homes in the rain, sleet and snow even if we all knew the home we were looking at was a pipe dream. She was caring, informative and extremely knowledgeable of home construction, the buying experienced and was genuinely invested in finding a home that fit our needs. I would highly recommend working with Nicole if you are searching for your dream home or something that fits your budget and lifestyle. My family and I are forever grateful for the experience we had working with Nicole and the home we ultimately purchased. Thank you again Nicole.”

Neil F

Google review

5.0/5

Akron, NY — May 2026

“Nicole was so amazing to work with and she was super helpful whenever we had questions about anything at all! I would 100% recommend her to anyone who is currently looking or planning on it because she was super caring and cared so much about us!”

Jarrod M

Google review

5.0/5

Purchased a home in Kenmore, NY — March 2026

“Working with Nicole Besancon was a fantastic experience from start to finish. Professional, knowledgeable, and always available to answer our questions. They made a stressful process feel incredibly easy. Highly recommend!”

Victoria B

Google review

5.0/5

Sold a home in Tonawanda, NY — February 2026

“I highly recommend Nicole Besancon if you are looking for an agent! She is super responsive and quickly gets you all the information you need and is happy to address every single question and concern you have. She is a true highly experienced professional, and also personable and fun to work with.”

Allison W

Google review

Client review

Purchased a home in Lancaster, NY — October 2025

“We had a great experience and found our perfect team. Shout out to our agent Nicole! She was so helpful and accommodating to our busy schedule.”

Alexandria F

Google review

Client review

Purchased a home in Kenmore, NY — September 2025

“We did our research before we found Buffalo's best real estate agent - Nicole Besancon! She worked with us through every step in the process, from thoroughly explaining the home buying process to innovate strategies to close the deal! We were looking to buy in Kenmore and Tonawanda. Nicole brought her expert knowledge with us on walkthroughs which helped us identify good properties from bad. We never felt pushed to put an offer on a property. She ALWAYS responded promptly to our questions. She had great recommendations for home inspectors and lawyers! The process couldn't have been smoother. If you're shopping for a real estate agent, give Nicole a call.”

Kevin S

Client review

Purchased a home in Cheektowaga, NY — February 2025

“Nicole was so pleasant to work with while looking to buy our first home. She was always prepared and looked into things if we had questions about the property. Nicole was very timely and flexible when it came to looking at a house. She made this experience so easy for us. I will definitely recommend her to anyone needing a real estate agent!”

Lindsay F

Google review

Client review

Purchased a home in Amherst, NY — February 2025

“We had the pleasure of working with Nicole from The Hoffman Team while searching for our new home, and we couldn’t be more pleased with the experience. From start to finish, she was incredibly helpful, knowledgeable, and patient as we navigated the process. Nicole took the time to truly understand what we were looking for and made sure to show us properties that matched our needs. She was always professional, and we especially appreciated how readily available she was for showings around our busy schedule. Thanks to Nicole, we found the perfect home, and we highly recommend her to anyone looking for a fantastic real estate agent!”

Lauren H

Google review

Client review

Sold and purchased a home in Amherst, NY — August 2024

“We’ve bought and sold five properties, and Nicole Besancon has, by far, been the best real estate agent with whom we’ve worked. She’s patient, thorough, observant, inquisitive, personable, and an excellent communicator who’s always available to talk, text, meet, or schedule a viewing. She provides great, research-based advice from both a buying and selling perspective. When we were searching for a new home and preparing to put ours on the market, she provided timely counsel, a sympathetic ear, and an understanding of our situation and budget. She appreciates the psychological as well as the physical aspects of homebuying. Among the memories we have of Nicole leading us through a house we were viewing for the first time is that of her opening an attic panel we would never have known was there and shining her flashlight onto the undercroft of a roof to determine its age and condition. She’s part detective, part strategist, part advisor and therapist, and all in when she takes on a new client. We recommend her highly.”

Rob K

Google review

Client review

Listed a home in Amherst, NY — June 2024

“I had such a wonderful experience with Nicole. She went above and beyond to make sure things went smoothly and transparently. She was always there with encouragement and support as well. My family has to make a difficult decision and unlist the house due to a better opportunity to stay here for one more year or so, and she was SO understanding about it. I feel like she was just a blessing all the way around and I'm grateful for her.”

Kelly W

Google review

Client review

Sold a home in Amherst, NY — March 2024

“I met Nicole at an open house a couple years ago and immediately felt she was genuine, and that feeling hasn't changed. I'm so glad I decided to work with her. My relationship status, pregnancy and living situations have changed in the last few years and she was patient with my changing situations and what I was looking for. She would check in periodically but not overly or in a pressuring manner. I knew I was ready to seriously look this winter and Nicole was there for me. She responded quickly, was very well informed and followed through with questions or requests. She's such a hard worker, made me feel comfortable with every interaction, explained things easily and in detail, she was honest, she was reliable and many other admiral qualities. I just feel so lucky that I ran into her a few years ago and that she has guided me into my first home purchase. Thank you for all your help as well, Chris!!”

Erin S

Google review

Client review

Sold a home in Depew, NY — April 2024

“Nicole was the best! she was available to answer questions anytime, she returned calls, emails, texts promptly. Nicole advised me in such a manner that I found my dream house, at a price that I never thought, and I am not exaggerating! Thank you Nicole!”

Emoke M

Imported from Zillow

Client review

Sold a home in Newstead, NY — March 2024

“Nicole Besancon was an incredible realtor during our first home buying experience! She was incredibly quick to respond and open her schedule to show homes, knowledgeable on everything to look for, and took her time to understand exactly what we were looking for and how we can make ourselves stand out against the competition. She spent so much time with us to understand the process from start to finish. Nicole found us the perfect house in just the right time, and we could not recommend her enough!”

Elyse W

Google review

Client review

Sold a home in Depew, NY — February 2024

“My wife and I (first time home buyers) worked with Nicole who was an incredible realtor to work with. She is very knowledgeable, was always available for us, and answered any and all questions we had about the houses. I would highly recommend her to anyone looking for a house!”

Ian P

Google review

Client review

Sold a home in Cheektowaga, NY — January 2024

“I found Nicole Besancon to be the nicest most informative and patient person overall. Her experience and knowledge goes beyond just a realtor. She has information about styles and material quality in the house. Nicole was always able to provide me with as many appointments as I could find houses. After finding my house Nicole even walked me through the purchasing process. She even sent me very helpful step by step texts. I recommend Nicole Besancon to anyone who wants a successful and memorable journey of finding a dream home!”

Catherine G

Google review

Client review

Sold a home in Lockport, NY — October 2023

“From my experience working with Nicole B. on the sale of 14 Cherry St. Lockport NY. Nicole was always on time for appointments pleasant on phone, text, and in person. Nicole was always dressed appropriately. Good communication skills. Highly motivated and worked as if we were her only client. Well done Nichole, well done.”

Michael C

Google review

Client review

Bought a home in Lancaster, NY — July 2023

“Nicole is wonderful to work with! She is friendly and knowledgeable and is willing to answer questions anytime. Nicole both helped me buy my dream home and sell my current residence. I would highly recommend her!”

Lynn F

Google review

Client review

Sold a home in West Seneca, NY — June 2023

“Nicole listed our dad’s house this spring. She was very prompt and professional during the entire process. When an unexpected problem arose just before closing, she managed it right away making the process very easy for the family. I’d strongly recommend Nicole if you’re looking for a realtor, she works hard to take care of her clients.”

Jeanna S

Google review

Client review

Sold a home in Clarence, NY — April 2023

“Nicole is very knowledgeable and friendly. She was always available and made the home buying experience fun! I appreciated her understanding and flexibility.”

Annie G

Google review

Client review

Sold a home in North Tonawanda, NY — March 2023

“My wife and I were referred to Nicole from a work friend soon after moving to the area. I cold-emailed her with enough information about us to scare anyone off, especially being first time home buyers. Nicole helped us every step of the way, referring us to an amazing mortgage consultant and home inspector in the process. She was always prompt in replying to our questions/requests, and she added an incredible amount of insight during all of our walkthroughs - even during the holiday season. Our first time buying a home was as painless as possible, and Nicole was the key factor in that success. We cannot thank or recommend her enough!”

Patrick M

Google review

Client review

Sold a home in Williamsville, NY — August 2022

“Absolutely a great experience having Nicole sell our parents home. Nicole is knowledgeable, hardworking, on-time for all appointments and confidently and efficiently executed all the process steps of selling our house without any drama. Nicole is a true professional in real estate and I would recommend Nicole for anyone selling or buying a home.”

Larry L

Google review

Client review

Sold a home — May 2022

“Nicole Besancon is a skilled, knowledgeable, kind, patient, ethical, reliable, flexible, and approachable Relator. These are just a few of the words that can describe how she operates her business. I will recommend her to my friends and family. She is definitely 5 star!”

Kristin Tetrault

Google review

Client review

Sold a home in Orchard Park, NY — April 2022

“Nicole did a great job helping us sell our current home and purchase a new one. She was quick to respond, and very knowledgeable when we had questions. Nicole was very personable, and made looking for houses fun, even in such a tough market! I would recommend her a thousand times over!”

Kali H

Client review

Sold a home in Orchard Park, NY — April 2022

“Nicole and James were very forthcoming when we started looking into to selling our house. Great team excellent work from both of them!”

Justin H

Client review

Sold a home in Amherst, NY — February 2022

“Nicole was introduced to me through the James Hoffman Team at Hunt Realty. They all are very personable professionals with the client in mind. Nicole guided me through the emotions of selling my childhood home. She coordinated getting the job done. Including basics like: making the property presentable to how to deal with unexpected government requirements. She is highly knowledgeable and took every task in stride and got it done. Nicole made the complicated job of selling my house as painless as possible. I am thankful she is my agent.”

Alison P

Nicole Besancon

The “City of Good Neighbors” isn’t just a slogan, it’s a way of life.

28 reviews, published in full below.

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